Decision makers across the foodservice industry recognize the importance of loyalty programs, especially when their regular ...

American Airlines is going to let eligible members of its AAdvantage loyalty program combine cash and miles when booking flights on its website (aa.com) ...

For some customers, loyalty programs provide clear financial benefits through discounts or points. But emotional benefits – ...

What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

It’s a new month, which means a fresh set of transfer bonuses to take advantage of. Today, we’ll examine this month’s newest ...

A good loyalty program will help the customer to decide to do business with one company over another. There is a difference between a repeat customer and a loyal customer. Some companies don’t know ...

By Waylon Cunningham Sept 23 - McDonald’s will shift its loyalty program to a new tiered system, chief marketing officer ...

Lula Direct now integrates with major c-store loyalty and point-of-sale providers such as Paytronix, Velocity, Patron Points, ...

Carnival Corp. reported strong customer demand in the third quarter. It’s counting on a new loyalty program to help keep ...

Marke research agency Honeycomb Strategy has released its 2026 loyalty study, identifying Flybuys and Qantas Frequent Flyer ...