This as-told-to essay is based on a conversation with Priyanka Kuvalekar, a 31-year-old UX research lead at Microsoft in Redmond, Washington. It's been edited for length and clarity. I joined ...

The UX Research online master’s certificate at Brandeis Online offers you the skills required to study user needs, gather insights and apply research methods that improve digital products and services ...

Inside most boardrooms, clear signs of a recession are top of mind: high inflation, rising interest rates, negative consumer sentiment, and supply chain disruption to name just a few. Across ...

Gartner projects that 40 percent of enterprise applications will include task-specific AI agents by the end of 2026, up from less than 5 percent in 2025. That acceleration is already underway inside ...

There may not be many archaeologists in Silicon Valley, but perhaps there should be. A deep understanding of the past, after all, can offer insights into the future — especially when it comes to ...

Where are you working? Title? I am working at Amazon as a user experience (UX) researcher. UX focuses on improving customer experience. We ask questions like: How do we make sure our users get the ...